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Playing By The Rules: Part 3 of 3 - Maintaining Compliance and Operational Excellence in Your ETF

Ongoing compliance, the importance of your website, and the power of technology infrastructure in driving operational excellence will take center stage.

Springer Harris
By Springer Harris, CETF® · December 11, 2024
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Springer Harris

Welcome to the final installment of our three-part series on launching an Exchange-Traded Fund (ETF). In Part 1, we discussed the key regulatory bodies and requirements. In Part 2, we focused on independent trustees and the registration process. Now, we'll delve into ongoing compliance, the importance of your website, and how technology infrastructure plays a role in operational excellence.

Launching your ETF is a significant milestone—and let me tell you, it's an awesome feeling. All that hard work over the last six months to a year to get to this point is now in the rearview mirror. But here's the thing: the real work is just beginning. You actually have to run this ETF into perpetuity. The regulatory oversight and board approvals never stop, so maintaining compliance and operational efficiency is an ongoing commitment that requires regular attention and adaptation. From updating legal documents to embracing technology, there are several areas where proactive management is essential.

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Ongoing Compliance and Reporting

Compliance doesn't end after your ETF is launched. Regular updates and adherence to reporting requirements are crucial to staying in good standing with regulatory bodies.

  • Document Revisions: Make it a practice to review and update your core documents annually. Collaborate with your legal team and service providers to ensure all information is current and compliant.
  • Financial Reporting: ETFs must file periodic financial statements with the SEC, typically semi-annually or annually. Work closely with your auditor to prepare accurate and transparent reports.
  • Advertising and Sales Practices: Adhere to FINRA's rules for marketing and communication. Ensure all promotional materials are fair, balanced, and not misleading. Implement supervisory procedures to monitor advertising activities.
  • Handling Violations: If you discover any compliance violations, address them promptly. Self-reporting and corrective actions are generally viewed more favorably by regulators than attempts to conceal issues. Always consult with your legal counsel before proceeding.
  • Staying Informed: Regulations can change, so it's vital to stay updated on any new rules or guidance from the SEC, FINRA, and other regulatory bodies. Engage with industry newsletters, attend conferences, and maintain relationships with legal and compliance experts.

The Importance of Your ETF's Website

Your website is not just a regulatory requirement; it's a vital tool for engaging with investors and showcasing your ETF's value proposition.

  • Regulatory Disclosures: Ensure your website meets all technical requirements, such as daily reporting of portfolio holdings, NAV, market price, and premiums or discounts to NAV.
  • Investor Engagement: Use your website to provide valuable content, such as market insights, educational materials, and updates on your ETF's performance. This helps build trust and positions you as an expert in the field.
  • Brand Representation: A professionally designed website reflects your brand's credibility. Consider working with web designers familiar with the financial industry to create a user-friendly and compliant site.
  • Regular Updates: Keep your website content fresh and relevant. Regular maintenance ensures that investors have access to the most current information.

Data and Technology Infrastructure

A robust technology infrastructure underpins the smooth operation of your ETF. It enhances efficiency, supports compliance efforts, and provides valuable insights.

  • Trading Systems: Implement efficient trading platforms for the creation and redemption of ETF shares and for executing trades in underlying portfolio securities.
  • Portfolio Management Tools: Use systems that support portfolio managers with performance tracking, risk monitoring, and portfolio rebalancing.
  • Reporting Systems: Deploy reliable reporting systems to generate daily portfolio holdings reports and assist with regulatory filings like financial statements and Form N-PORT.
  • Cybersecurity Measures: Protect sensitive investor data and prevent unauthorized access by implementing strong cybersecurity protocols. This is not only essential for compliance but also for maintaining investor trust.
  • Additional Systems: Consider incorporating risk management systems, automated compliance tools, client relationship management (CRM) systems, and data analytics tools to enhance various aspects of your ETF's operations.

Navigating Development Challenges

Successfully operating an ETF requires ongoing diligence in compliance and operational management. By embracing these responsibilities proactively, you position your ETF for sustained success and investor confidence.

  • Leverage Expertise: Don't hesitate to seek assistance from advisors, consultants, or white-label companies that specialize in ETF development and management. Their expertise can be invaluable—I can help with that too.
  • Build a Strong Team: Assemble a dedicated team experienced in various aspects of ETF operations, from compliance to technology to investor relations.
  • Foster Continuous Improvement: Encourage a culture of learning and adaptability within your team to stay ahead of industry changes and challenges.

Thank you for joining me on this journey through the essentials of launching and maintaining an ETF. I hope this series has provided valuable insights and practical guidance to help you navigate the complexities of the ETF industry. Remember, while the path can be challenging, with the right knowledge and support, you can turn those challenges into opportunities for growth and innovation.

Missed any part of this series? Catch up here.

About the Author

Springer Harris, author of "GET ETF'D: An Insider's Guide to Starting and Running an ETF," focuses on simplifying the complexities of launching and managing ETFs to empower entrepreneurs. He discusses the detailed processes and challenges of successfully introducing ETFs to the market in his writings. As Chief Operating Officer and Head of ETF Solutions at Teucrium ETFs, Springer has helped a broad spectrum of clients, from individuals to large asset managers, launch their ETFs efficiently. Connect with Springer on LinkedIn for more insights or help starting your ETF.

Please note this article is for information purposes only and does not in any way constitute investment advice. It is essential that you seek advice from a registered financial professional prior to making any investment decision.

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