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Building a successful ETF business requires a deep understanding of your investment strengths, client demand, and the competitive landscape. Here's my playbook.


Welcome! This is Stephanie Schils, Product & Client Solutions Advisor. I’ve built a 15+ year track record commercializing investment product platforms to build and scale businesses. My deep understanding of the ETF ecosystem comes from working in ETF roles that span distribution (institutional and wealth), product (go-to-market strategy and client-facing subject matter expert), and capital markets at BlackRock and Neuberger Berman.
In this multi-part series, I guide you through the foundational pillars you’ll need to navigate when building an ETF business from the ground up.
A successful ETF launch requires close collaboration across product strategy, capital markets, distribution, marketing, investment, legal and compliance, technology, and operations teams within a firm.
I begin by diving into product strategy, specifically the idea generation process, to build and narrow down a product pipeline. Your ideal ETF strategy lies at the nexus of your investment strengths, client demand, the role your ETF plays in client portfolios, market dynamics, the competitive landscape, and your product launch approach.
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An ETF strategy should leverage or further build on existing investment strengths. Across your platform, identify which investment capabilities have:
Be mindful that unlike mutual funds, ETFs cannot be gated to inflows or outflows, so not all strategies are appropriate for an ETF wrapper. To measure a strategy’s ETF appropriateness, conduct a risk analysis to measure liquidity thresholds, tradability, and capacity constraints of securities in the strategy’s investable universe.
To set yourself up for success during the ETF fundraising process, engage potential early adopters and target distribution channels to assess the viability of an investment strategy. These early conversations offer perspective on:
In an ideal scenario, a client may even seed an ETF designed in partnership with your firm, ensuring initial traction and visibility. While this is more of the exception than the norm, your firm still has a fiduciary responsibility to consider the strategy’s broader client eligibility. Investor concentration risk could impact future fundraising potential.
Thoughtfully gathering client feedback early also contributes to a robust ETF business case in support of the fund board approval process.
A word to the wise, be mindful of the timeline of preliminary client conversations relative to when ETF filings are made with the SEC. Ensure you comply with regulatory communication restrictions, in other words, the “quiet period”.
The ETF wrapper, given its tradability on an exchange, is particularly nimble as a tool to implement both strategic and tactical asset allocation views, build a portfolio liquidity sleeve, use for investment transition management, and act as a trading vehicle (for larger ETFs).
When selecting your ETF strategy, consider how your target client base builds their asset allocation to align with investment priorities. The average investor holding period of the strategy often depends on whether it lends itself to a longer-term strategic allocation or a more tactical exposure.
The asset allocation sleeve in which your ETF strategy is placed impacts its potential position sizing and therefore the fundraising strategy you build. Some strategies may have characteristics that fit within multiple allocation sleeves, meeting more than one the investment need and expanding its use cases.
Anticipating macro market dynamics in the future 6-to-18-month period is the most challenging aspect of selecting your ETF strategy. We all know the story of the proverbial crystal ball…if we had one…well, you can fill in the blank!
There are two product approaches to navigate the macro environment:
Favorable market timing within the first 6 months of launch is particularly important for niche or tactically oriented ETF strategies and impacts your product launch approach (i.e. ETF conversion versus a new strategy) to hit the ground running.
With an ever-expanding number of ETFs in the industry, differentiating your firm and ETF strategies with clients requires strategic analysis of the competitive landscape. As you contribute to ETF industry growth, analyze competition at three levels: ETF issuer, ETF strategy, the client perspective.
As a firm, the immediate inclination is to identify your peers to both benchmark yourself and understand what has and has not led to their success. Given the range of participants and their approaches to growing in the ETF industry, identifying a perfect peer can be a challenge. A good starting point is to account for:
To select and position the right ETF strategy for your firm, consider:
ETF Central offers an ETF screener to help analyze the ETF investment universe.
*The formal ETF due diligence process encompasses a broader and more comprehensive set of criteria and information.
Consider the product structures currently used to deliver your investment capabilities, where they can or cannot be leveraged in the ETF wrapper, and as a result, how you approach each ETF launch to position yourself for fundraising success. I outline the high-level benefits and challenges to each approach here.
Benefits: Opportunity to expand investor reach via a differentiated ETF strategy or one not yet delivered in a comingled vehicle within your firm.
Challenges: When launching an ETF starting with seed capital, you need to prepare for a potentially slow asset gathering process and be patient while building the minimum performance track record needed for platform approvals.
Benefits: From day one you have an established performance track record (carries over from the mutual fund) and an established asset base.
Challenges: Smaller mutual funds don’t magically grow through conversion to an ETF.
Benefits: Similar to a mutual fund to ETF conversion, you have a built-in track record (if certain criteria are met across included SMA accounts) and an established asset base.
Challenges: Not all SMAs meet the criteria for a Section 351 conversion to an ETF. There’s a heavy operational lift to execute the conversion and high degree of coordination and buy-in required across existing SMA investors.
Benefits: You can leverage client familiarity with the portfolio management team and the investment strategy.
Challenges: Client platforms have varying comfort levels with ETF clones of mutual funds.
It's not currently available in the US (has been approved in Europe). Over 40+ asset managers have filed with the SEC to participate in the review and comment process as this structure is explored for broader market adoption following Vanguard’s patent expiration.
There’s an open question about normalizing the share class structure across the industry in the US given the number of open operational questions and how to ensure fiduciary standards are met for ETF holders.
Each piece of the product strategy puzzle will hold greater weight depending on your firm dynamics; however, they all play a crucial role in building a winning ETF product pipeline.
Please reach out through LinkedIn or my personal website if you are interested in learning more.
This material is provided for informational and general investment education purposes only and nothing herein constitutes investment, legal, accounting, or tax advice, or a recommendation to buy, sell, or hold a security. It is essential that you seek advice from a registered financial professional prior to making any investment decision.
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